Security Team

troy_mark

Mark Wilson & Troy Brake

From the first contact with our office, to the in home/business professional evaluation of your specific needs, to the installation and commissioning of your new security system the Henderson Security team of professionals will work tirelessly to ensure 100% satisfaction. We pride ourselves on offering our clients a personal and pleasant experience that will result in a safer and happier environment for everyone.

Staff Info

  • Doug Henderson – Owner
  • Troy Brake – President
  • Ann Gates – Office manager
  • Janine Kivell – Director Business Development
  • Mark Wilson -NEXGEN Professional
  • Paul O’kane – NEXGEN Professional
  • Mike Fowlie – NEXGEN – Professional
  • Mike Flannigan – NEXGEN Professional
  • Jacques Bachant – Service Manager
  • Tyler Audet – Installation Technician
  • Mark Lafontaine – Installation Technician
  • Adam Varga – Installation Technician

 

team

 

My husband and I have just now renewed our Henderson Security contract for another two years because we have been so grateful for the excellent personal service that we have received over our initial contract period.

For example, at some point I arrived home late one night when my husband was away golfing in North Carolina and I was greeted by a beep-beep-beep that I thought was coming from our security system. Being on my own, and hating all things techno, I went into a tailspin. Unable to figure out what was going on, I called the Henderson Security monitoring station. The technician who took my call first checked to make sure that the security system indicated that there were no intruders or anything problematic with the systems monitored by the Henderson system. He could have hung up at that point but instead walked me (virtually) around my house until I located an old carbon monoxide monitor that I had put plugged into a wall socket long prior to retaining Henderson as a home security service. The tech advised that the battery was just about finished and was beeping to provide an alert. The battery was changed and the beeping stopped ... what a relief!! And my near heart attack was averted!

Anne and Gene Markell
Kanata