Every family/business is special and has a unique and specific set of safety needs which means that the approach to protecting what’s important to them needs to be customized. Before moving forward with any security system, consult with a professional within the industry. They will be able to provide advice on topics such as: home invasion, life safety, environmental monitoring, home automation and the methods of which to monitor your home with.
It is also crucial to be aware of those who disguise themselves as professionals and go door to door offering pre-packaged home security systems at a discounted rate. These are NOT professional security people, which means they will not be able to provide you with any type of true security protection.
The approach for Henderson Security to provide the best possible service to our customers is two fold: create a personalized and custom security package based on the specific needs of the client and being completely transparent when we do. All costs for equipment, monitoring fees and taxes are explicitly defined in all written agreements, prior to purchase and installation.
I have moved several times over the past 8+ years and continued renewing contracts with Henderson for security equipment and services. I recently moved, and as always dealt directly with Mark Wilson, who has always treated me in a professionally and friendly manner. On the day of my most recent installation, I was running very late. I asked Henderson if they could keep this appointment, which they did. The technician, Adam, arrived past his typical quitting time and stayed until after 8PM to complete the installation. I cannot say enough about my business relationship with Henderson. As always, a job well done.Peter